Over the last 6 months, most people have experienced different stages of digital transformation and with working from home being the new normal this has driven a high demand for a more secure business email configuration. With experience of this transition ourselves we've been helping many other SME businesses onboard or migrate to the G Suite as their preferred 'best in practice' solution.
There are a number of factors that can negatively impact your eCommerce conversion rates, your store traffic could be high but potential customers are abandoning their carts before checkout or you're struggling to increase traffic and it's keeping your conversion rates low.
You probably already know that there has been an increase in online shopping since lockdown began and traditional bricks and mortar stores were forced to close, after all, it makes sense… if people can’t physically visit your store, going online to buy what they want and need is the obvious alternative.
For many businesses this has been the silver lining to the heavy rain cloud of the Covid-19 Pandemic and enough to even get excited about claiming a larger slice of the growing online shopping pie!
Working from home and using video-conferencing to keep us connected can be exhausting... there's actually a reason for that, and it's called video call fatigue
Between most of us spending a lot more time at home and a LOT more time with our partners and children, you might have noticed you have a little less energy and a little less pep in your step than usual.
Before you beat yourself up and search for the nearest pillow to scream into, you’ll be relieved to know there’s a scientific reason for the lack of energy you’re experiencing.
The even better news is we’re going to share some key tips with you that will take you from droopy to energised and have you springing out of bed ready to take the working day on like a boss in no time!
The coronavirus outbreak has meant an unexpected turn of events for us all, and where some industries and businesses are booming, the reality is most have had to put a pin in their operations and even close altogether until things settle and start to look more stable.
Thankfully, nearly 3 months into lockdown restrictions and we are seeing small, cautious steps back to normality and so we are tentatively considering the return to “business as usual” (although “as usual” will look a little different in future).
The good news is the storm will pass, but the world will be a different place because of it.
With that in mind, read on to find out how to make sure you’re ready to come back strong by being aware of the right resources and strategies that will help you 're-open' in the wake of the COVID-19 outbreak.
The lockdown has meant pretty big changes to our lives, particularly with our work and our daily commutes. We’ve gone from our usual traffic-filled journeys to the office to playing “musical rooms”, trying to find the optimal working space within our homes.
With the lockdown coming into effect so quickly, you might have felt like your business is 'winging it' and not fully prepared for the shift too remote working. You might have a lack of resources, or your current processes and systems are not suitable or up to the task.
If that is the case, The HubSpot CRM platform is the ultimate remote working platform your business needs! Read on to find out how HubSpot keeps your teams connected, maintains productivity, optimises processes, tracks engagement, automates lead nurturing and secures your data (yes it really can do all that and more!)
After two months in lockdown we’re seeing a slight easing of lockdown restrictions, as we take cautious steps back to something resembling normality.
Traffic on roads is steadily increasing and people (who can’t work from home) are allowed to go back to work meaning business is slowly starting up again. But what exactly will “normality” look like for marketing and sales post-pandemic?
In this blog we will explore what’s been going on since the COVID-19 pandemic began and how it’s likely to affect sales and marketing in the future...
The coronavirus pandemic has been a tough and unexpected time for all of us and has had a significant global impact.
Just getting started with HubSpot's free tools and wondering what the heck to do? Read on...
Since the 24th March 2020, the country, and many other parts of the world have been in lockdown in order to combat the virus known as COVID-19.
Simply put, the lockdown means only necessary travel for essentials like food and medicine, as well as exercise (once a day) should be undertaken for the foreseeable future.
“It’s hard to kill the human spirit” - Les Brown
So in these difficult times read on to see what the UX-Digital team recommend for keeping busy and, bonus see some of the things we have been getting up to!
In this blog, we’ll dive into the pros and cons of hotel chatbots and a few of the ways your venue can use chatbots to drive bookings, answer questions and give customers an all-around better experience.
Sales enablement is the implementation of strategies, tools & processes to continuously improve the efficiency & effectiveness of your sales activities.
Find out why sales enablement is so important and how it can put your sales team back on the right course...
The Funnel is dead. Long live the flywheel!
For most businesses the funnel has always been a reliable, tried and tested approach to marketing. But now that tired old funnel isn’t converting the number of leads to customers that it once did and it repeatedly wastes the potential of existing customers, in short it’s dead and it’s time for a new approach…
Introducing the Flywheel!
Before you can improve customer retention, you have to acknowledge that customer experience sits at the heart of your industry’s business. It is the single largest factor which determines the fate of your hotel.
The personality of your sales team is a major selling point - your venue needs a friendly face. Someone that connects people to your business.
However, a friendly face is no longer enough: The average close rate in Hospitality is just 11%. Something isn’t working for venues.
Learn to use HubSpot automation and you’ll gain access to one of the most powerful sales tools in the world!
When used to its full potential, sales automation has the potential to make everyone's life easier and give back time to your team. Even better, it has the potential to help your prospects (and customers) too.
Generating leads is hard. Generating quality leads is harder still. But nearly every marketer out there struggles to generate enough quality leads to satisfy their sales teams. So, relax and take comfort in knowing you're not the only one.
There is so much content out there. The internet is completely saturated with it. Think of a topic and chances are there’s a bunch of blogs on it already - especially in industries like Hospitality, Technology and Manufacturing.
Even with this content saturation, blogging should be a central part of your marketing strategy if plan on having any success at ranking highly in Google and driving traffic to your site.
So, you’re nearing the decision to pull the trigger on HubSpot. We know what a great decision that is, but you’re not off to the races just yet.
Unfortunately, onboarding is mandatory. Yes, we’ve tried to wiggle around it but HubSpot draws a line in the sand and if you want to use their software you have to cross it.
The simple answer to this question is yes but after many years of hard work structuring your business strategy around ‘the funnel’ and a ton of real-world data demonstrating how well ‘the funnel’ has been working, you’re wondering, why?