--- title: UX Digital Blog | Conversational Marketing description: Conversational Marketing | Digital marketing blog covering HubSpot, Inbound Marketing, Social Media Marketing, SEO, Website Design, Conversational Marketing, and more. --- [![UX-Digital Logo](https://blog.ux-digital.co.uk/hubfs/UXD-LOGO-Long-Aligned-2021.svg "UX-Digital Logo")](https://www.ux-digital.co.uk/) Open main menu Close main menu - [Artificial Intelligence](https://www.ux-digital.co.uk/ai-marketing) - [About Us](https://www.ux-digital.co.uk/about-us) - What We Do Open the submenu - [Artificial Intelligence](https://www.ux-digital.co.uk/ai-marketing) - [Inbound Marketing](https://www.ux-digital.co.uk/inbound-marketing) - [HubSpot Services](https://www.ux-digital.co.uk/hubspot) - [HubSpot Onboarding](https://www.ux-digital.co.uk/hubspot-onboarding-with-uxdigital) - [Web Design & Dev](https://www.ux-digital.co.uk/websites) - [Conversations](https://www.ux-digital.co.uk/conversational-marketing) - [Social Media](https://www.ux-digital.co.uk/social-media) - [SEO](https://www.ux-digital.co.uk/seo) - [Case Studies](https://www.ux-digital.co.uk/case-studies) - [Knowledge](https://blog.ux-digital.co.uk) - [Contact Us](https://www.ux-digital.co.uk/contact-us) # UX Digital Blog Select Category Blogging Company Culture Conversational Marketing Covid19 Digital Content Ecommerce Future Tech Google Hospitality HubSpot Inbound Marketing Marketing Remote Working Sales Enablement SEO Social Media The Future Tips and Tricks Useful Resources User Generated Content Video Web Design & Development Posts about: ## Conversational Marketing ![Hospitality: 3 Simple Steps to Customer Satisfaction Post-Pandemic](https://blog.ux-digital.co.uk/hubfs/UXD-Hospitality%20Rebound%20Blog-Images2.jpg) [Conversational Marketing,](https://blog.ux-digital.co.uk/tag/conversational-marketing) [Hospitality,](https://blog.ux-digital.co.uk/tag/hospitality) [Covid19,](https://blog.ux-digital.co.uk/tag/covid19) [Company Culture,](https://blog.ux-digital.co.uk/tag/company-culture) [Tips and Tricks](https://blog.ux-digital.co.uk/tag/tips-and-tricks) ### [Hospitality: 3 Simple Steps to Customer Satisfaction in 2023](https://blog.ux-digital.co.uk/hospitality-3-simple-steps-to-customer-satisfaction) 10/11/22 08:30 With more than 47 million people in the UK receiving at least one dose of the coronavirus vaccine,\* confidence in returning to ‘normality’ has increased, with 53% of UK holiday and leisure bookings now being made for 2023.± While this means that uptake for the remainder of 2022 is only tiny, people are making enquiries and bookings in large numbers for next season. [Paul O'Hagan](https://blog.ux-digital.co.uk/author/paul-ohagan) [Read more](https://blog.ux-digital.co.uk/hospitality-3-simple-steps-to-customer-satisfaction) ![7 Digital Marketing Trends to Consider in Your Next Marketing Budget](https://blog.ux-digital.co.uk/hubfs/Digital%20Marketing%20Trends%20Blog-Featured%20Image.jpg) [Inbound Marketing,](https://blog.ux-digital.co.uk/tag/inbound-marketing) [Conversational Marketing,](https://blog.ux-digital.co.uk/tag/conversational-marketing) [Video,](https://blog.ux-digital.co.uk/tag/video) [Ecommerce,](https://blog.ux-digital.co.uk/tag/ecommerce) [Covid19,](https://blog.ux-digital.co.uk/tag/covid19) [Future Tech,](https://blog.ux-digital.co.uk/tag/future-tech) [Tips and Tricks,](https://blog.ux-digital.co.uk/tag/tips-and-tricks) [Useful Resources,](https://blog.ux-digital.co.uk/tag/useful-resources) [Digital Content,](https://blog.ux-digital.co.uk/tag/digital-content) [Social Media](https://blog.ux-digital.co.uk/tag/social-media) ### [7 Digital Marketing Trends to Consider in Your Next Marketing Budget](https://blog.ux-digital.co.uk/7-digital-marketing-trends-to-consider-in-your-next-marketing-budget) 16/09/21 11:30 The last two years have been a challenging time for all businesses and that has necessitated cuts to most budgets particularly marketing. According to Gartner's Annual CMO marketing budget report, marketing budgets decreased by 6.4% during 2020, that's the biggest decline in the survey's history. 72% of marketing budgets are now spent on pure digital channels and that is likely to continue increasing as traditional bricks and mortar business models keep declining and consumers continue to engage with social media platforms and opt for online products and services.  With so many marketing trends emerging as a result of the Pandemic and budgets being cut across all industries it’s more important than ever to make sure you're using your budget effectively. Take a look at our top 7 digital marketing trends to make the most of your marketing budget post-pandemic. [Emily Dorman](https://blog.ux-digital.co.uk/author/emily-dorman) [Read more](https://blog.ux-digital.co.uk/7-digital-marketing-trends-to-consider-in-your-next-marketing-budget) ![](https://blog.ux-digital.co.uk/hubfs/UXD-Covid19%20What%20Happens%20Next-Featured.jpg) [Conversational Marketing,](https://blog.ux-digital.co.uk/tag/conversational-marketing) [Ecommerce,](https://blog.ux-digital.co.uk/tag/ecommerce) [Covid19,](https://blog.ux-digital.co.uk/tag/covid19) [The Future,](https://blog.ux-digital.co.uk/tag/the-future) [SEO,](https://blog.ux-digital.co.uk/tag/seo) [Future Tech](https://blog.ux-digital.co.uk/tag/future-tech) ### [Covid-19 Pandemic: What happens next?](https://blog.ux-digital.co.uk/covid-19-pandemic-what-happens-next) 28/05/20 10:41 After two months in lockdown we’re seeing a slight easing of lockdown restrictions, as we take cautious steps back to something resembling normality. Traffic on roads is steadily increasing and people (who can’t work from home) are allowed to go back to work meaning business is slowly starting up again. **But what exactly will “normality” look like for marketing and sales post-pandemic?** In this blog we will explore what’s been going on since the COVID-19 pandemic began and how it’s likely to affect sales and marketing in the future... [Owen Hinkson](https://blog.ux-digital.co.uk/author/owen-hinkson) [Read more](https://blog.ux-digital.co.uk/covid-19-pandemic-what-happens-next) ![shutterstock_1467335771 (1)](https://blog.ux-digital.co.uk/hubfs/shutterstock_1467335771%20(1).jpg) [Conversational Marketing](https://blog.ux-digital.co.uk/tag/conversational-marketing) ### [The Pros & Cons of Hotel Chatbots](https://blog.ux-digital.co.uk/the-pros-cons-of-hotel-chatbots) 29/08/19 14:12 In this blog, we’ll dive into the pros and cons of hotel chatbots and a few of the ways your venue can use chatbots to drive bookings, answer questions and give customers an all-around better experience. [Paul O'Hagan](https://blog.ux-digital.co.uk/author/paul-ohagan) [Read more](https://blog.ux-digital.co.uk/the-pros-cons-of-hotel-chatbots) ![The 3 Best Tools For Maximising Hotel Customer Retention](https://blog.ux-digital.co.uk/hubfs/UX_Tools%20for%20Maximising%20Customer%20Retention-Featured2021.jpg) [Conversational Marketing,](https://blog.ux-digital.co.uk/tag/conversational-marketing) [Hospitality](https://blog.ux-digital.co.uk/tag/hospitality) ### [The 3 Best Tools For Maximising Hotel Customer Retention](https://blog.ux-digital.co.uk/the-3-best-tools-for-maximising-hotel-customer-retention) 07/06/19 11:19 Before you can improve customer retention, you have to acknowledge that customer experience sits at the heart of your industry’s business. It is the single largest factor which determines the fate of your hotel. [Paul O'Hagan](https://blog.ux-digital.co.uk/author/paul-ohagan) [Read more](https://blog.ux-digital.co.uk/the-3-best-tools-for-maximising-hotel-customer-retention) ![UX_Chatbot vs Live Human-Featured](https://blog.ux-digital.co.uk/hubfs/UX_Chatbot%20vs%20Live%20Human-Featured.jpg) [Conversational Marketing,](https://blog.ux-digital.co.uk/tag/conversational-marketing) [Future Tech](https://blog.ux-digital.co.uk/tag/future-tech) ### [ChatBot Vs Live Human: Say Hello!](https://blog.ux-digital.co.uk/chatbot-vs-live-human) 24/08/18 16:55 Technology has always been disruptive. And right now, chatbots are being hailed as the next big disruption. [Paul O'Hagan](https://blog.ux-digital.co.uk/author/paul-ohagan) [Read more](https://blog.ux-digital.co.uk/chatbot-vs-live-human) ![UX-Digital Logo](https://blog.ux-digital.co.uk/hubfs/UXD-LOGO-Long-Aligned-2021.svg "UX-Digital Logo") ![HubSpot-Gold-partner-2023](https://blog.ux-digital.co.uk/hubfs/HubSpot-Gold-partner-2020.svg "HubSpot-Gold-partner-2023") #### What We Do - [Artificial Intelligence](https://www.ux-digital.co.uk/ai-marketing) - [Web Design & Development](https://www.ux-digital.co.uk/websites) - [Inbound Marketing](https://www.ux-digital.co.uk/inbound-marketing) - HubSpot - [HubSpot Onboarding](https://www.ux-digital.co.uk/hubspot-onboarding-with-uxdigital) - [HubSpot Services](https://www.ux-digital.co.uk/hubspot) - [Conversations](https://www.ux-digital.co.uk/conversational-marketing) - [Social Media](https://www.ux-digital.co.uk/social-media) - [SEO](https://www.ux-digital.co.uk/seo) #### About UX-Digital - [About Us](https://www.ux-digital.co.uk/about-us) - [Case Studies](https://www.ux-digital.co.uk/case-studies) - [Knowledge](https://blog.ux-digital.co.uk) - [Contact Us](https://www.ux-digital.co.uk/contact-us) - [Privacy Policy](https://www.ux-digital.co.uk/privacy-policy) - [Terms & Conditions](https://www.ux-digital.co.uk/termsandconditions) #### Sign up to get our latest content straight to your inbox! 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